Teardrop Halo Moissanite Necklace | Pavé Bail in Sterling Silver

To keep your jewelry looking beautiful for years to come, please follow these care instructions:

Daily Care:

• Remove jewelry before showering, swimming, or exercising
• Avoid contact with perfumes, lotions, hairsprays, and cleaning products
• Put on jewelry last when getting dressed and remove it first when undressing
• Store each piece separately in a soft pouch or jewelry box to prevent scratching

Cleaning:

• Gently clean with a soft, lint-free cloth after each wear
• For deeper cleaning, use warm water with mild soap and a soft brush
• Rinse thoroughly and pat dry with a soft cloth
• Avoid ultrasonic cleaners and harsh chemicals

Storage:

• Keep jewelry in a cool, dry place away from direct sunlight
• Store pieces separately to prevent tangling and scratching
• Use anti-tarnish strips or pouches for long-term storage

Special Care for Moissanite:

• Moissanite is highly durable and resistant to scratching
• Clean regularly to maintain its brilliant sparkle
• Professional cleaning is recommended once a year

What to Avoid:

• Exposure to extreme temperatures
• Contact with abrasive surfaces
• Wearing during physical activities or household chores

With proper care, your jewelry will maintain its beauty and brilliance for a lifetime.

We are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied, we offer a 30-day return policy that begins on the date you receive your item.

To initiate a return:

• Please contact our customer service team within 30 days to request a return authorization.
• Once your return is approved, please follow the provided instructions to return your item.
• Items must be returned in their original condition, unworn, and with all tags attached.
• Returns must be shipped back within 30 days of receiving return authorization.
• Shipping costs for returns are the responsibility of the customer unless the return is a result of our error.

Damages and Issues: Please inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Exchanges: To exchange an item, please return it in accordance with our return policy. Once the return is accepted, you may proceed to make a separate purchase for the new item you wish to receive.